Management and Organizational Studies 2181A/B Chapter Notes - Chapter 10: Web 2.0, Videotelephony, Observational Error

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Victoria Digby

Document Summary

Communication is "the process by which information and meaning is transferred from a sender to a receiver" Face-to-face communication: the exchange of information and meaning when one or more individuals are physically present, and where communication occurs without the aid of any mediated technology. Immediate, natural, embody a type of comprehensive interdependence. Almost 70% of them said their organizations would actually be more productive if leaders communicated in person more often. Computer-mediated communications: the exchange of information and meaning using an electronic, digital medium. Web 2. 0: describes websites and applications through which users actively interact, create, collaborate, and communicate. Videoconferencing: a communication medium that permits real-time, live interaction and discussion between remote individuals or groups via satellite or internet. Chapter 10: cost-efficient and more task oriented, reduces general awareness of the social dynamics within the group. Communicator competence: the ability of communicators to encode and interpret messages (ex: emotions)