Management and Organizational Studies 2181A/B Chapter Notes - Chapter 1-5: Job Satisfaction, Strategic Management, Organizational Commitment
13 Jan 2019
School
Department
Professor
Mos 2181
September 13
organizational behaviourā> a ļ¬eld of study devoted to understand, explaining, and ultimately
improving the attitudes and behaviours of individuals and groups in organizations.
-differs from HRM- because HRM deals with the application of organizational behaviour
theories
-differs from strategic management- because strategic management focuses on industry
characteristics and proļ¬tability
Robbinsā> OB is a ļ¬eld of study that investigates the impact that individuals, groups, and
structure have on behaviour within organizations, for the purpose of applying such knowledge
toward improving an organizationās effectiveness.
-managers and employees need to develop their interpersonal (people) skills to be effective in
their jobs
-OB focuses on improving productivity, employee job satisfaction and organizational
commitment, and reducing absenteeism and turnover
-OB uses systematic study to improve predictions of behaviour
-Todayās Challenges in the Canadian Workplace
-productivity
-lack of respect
-demand for job satisfaction
-sharing power
-managing and working in a changing and competitive environment
-managing and working in a global village
-managing and working in a culturally diverse workplace
organizationā> a consciously coordinated social unit, composed of two or more people, that
functions on a relatively continuous basis to achieve a common goal or set of goals.
Document Summary
September 13 organizational behaviour > a eld of study devoted to understand, explaining, and ultimately improving the attitudes and behaviours of individuals and groups in organizations. Differs from hrm- because hrm deals with the application of organizational behaviour theories. Differs from strategic management- because strategic management focuses on industry characteristics and pro tability. Robbins > ob is a eld of study that investigates the impact that individuals, groups, and structure have on behaviour within organizations, for the purpose of applying such knowledge toward improving an organization"s effectiveness. Managers and employees need to develop their interpersonal (people) skills to be effective in their jobs. Ob focuses on improving productivity, employee job satisfaction and organizational commitment, and reducing absenteeism and turnover. Ob uses systematic study to improve predictions of behaviour. Managing and working in a changing and competitive environment. Managing and working in a global village.
