Management and Organizational Studies 2181A/B Chapter Notes - Chapter 12-13: Organizational Commitment, Ingratiation, Job Performance

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Sarah Ross

Document Summary

Ob chapter 12, 13 & lecture 8 - power, influence, negotiation, leadership styles & behavior. Power: the ability to influence the behaviour of others and resist unwanted influence in return. Just because a person has the ability to influence does not mean he/she will actually do so. Legitimate power: based on a position of authority, title. Can be really weak when used ineffectively. Reward power: based on control of resources or benefits i. e. control over raises, awards, desirable job assignments. Coercive power: based on ability to hand out punishment, operates on fear. Expert power: based on expertise and knowledge. Referent power: based on attractiveness and charisma of the leader. First 3 organizational, last 2 personal. Personal forms more strongly related to organizational commitment & job performance than organizational forms. The more other employees depend on a person, more powerful that person becomes. Factors that affect the strength of a person"s ability to use power to influence others.