Management and Organizational Studies 2181A/B Chapter Notes - Chapter 13: Absenteeism, Organizational Conflict, Stressor

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Meaghan Ross

Document Summary

Mos 2181 chapter 13 conflict and stress. A process that occurs when one person, group or organizational subunit frustrates the goal attainment of another. People tend to develop a more positive view of their own in- group and less positive view of the out-group, of which they are not a member. When individuals or subunits are mutually dependent on each other to accomplish their own goals, the potential for conflict exists. Interdependence necessitates interaction between parties so they can coordinate interests. Conflict wouldn"t arise if parties could remain independent. Implies each party has some power over the other. Power- if dependence is not mutual but one way, potential for conflict increases. Status when lower status people are giving orders, or controlling higher status people. Culture when 2 or more cultures develop, the clash in beliefs and values can result in conflict. Formal rules that govern interaction break down. Frequent cause of conflict between managers and employees.