Psychology 2035A/B Chapter Notes - Chapter 8: Interpersonal Communication, Nonverbal Communication, Communication Apprehension

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Document Summary

Communicating: process of sending and receiving messages that have meaning. Intrapersonal communicating: when you talk to yourself, your thoughts have meaning. Interpersonal communicating: an interaction process in which one person sends a message to another. It"s a process aka involves a series of actions. Interpret and creation messages based on their own experiences. The person who the message is targeted at. Senders encode the message, receivers decode the message. Channel through which the message is sent: hearing (voice), seeing (expressions, gestures), emails, writing. Noise or interference: any stimulus that interferes with accuracy expressing or understanding a message. Environmental (noises), physical (poor vision or hearing), physiological (hunger, headaches), semantic (offensive language), psychological (anxiety, defensiveness) The context in which the message is communicated. Systematic: depend on time, situation, class, education, culture: unique: special patterns, vocabulary and rhythms. Keep calls short: make and receive calls unobtrusively or out of earshot from others.

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