BU398 Chapter Notes - Chapter 1: Hawthorne Effect, Industrial Revolution, Scientific Management

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9 Apr 2019
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01: organization theory important to choose the right change strategy and designing the right structure organizations are not static > need to continuously adapt to shifts in the external environment. What is an organization? organization: 4 parts: social entity: goal directed, designed as deliberately structured & coordinated activity systems linked to external environment focus on interaction of people & relationships to perform essential functions towards goals. Managers deliberately structure/organize activities but today organizations are more horizontal: more functional area teams working together to be more flexible. A form of community economic development where the business sells goods/services to realize social objectives/missions : more self-sufficient. Organizational configuration technical core: people who do the basic work of organization > performs production function: primary transformation from inputs to outputs take place here. Dimensions of organizational design structural dimensions: provide labels to describe the internal characteristics of an organization contextual dimensions: characterize whole organization (size, technology, culture, environment, goals)

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