BU398 Chapter Notes - Chapter 1: Technical Support, Middle Management
Document Summary
What is an organization: organizations are, a social entity, goal directed, designed and deliberately structured and coordinated activity systems, linked to the external environment. Stakeholder approach: managers carefully balance the needs and interests of various stakeholders in setting goals and striving for effectiveness this approach integrates diverse organizational activities by looking at various organizational stakeholders and what they want from the organization. Social constructionist perspective: the purpose of business is whatever you decide it is. Interrelated and often serve more than one sub-system function. People who do the basic work of the organization. Performs the production subsystem function, actually produces the products and service outputs of the org. Responsible for directing and coordinating other parts of the org. Top management provides direction, strategy, goals and policies. Responsible for implementation and coordination at the departmental level. Mediates top management and technical core implementing rules and passing info up and down hierarchy. Helps the organization adapt to the environment.