ADMS 2320 Chapter Notes - Chapter 7: Collectivism
30 Apr 2018
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ADMS 2320 Chapter 7 Notes – Summary
Introduction
Conciliator
• The big advantage of arbitration over mediation is that it always results in a settlement.
• Whether there is a negatie side depends on ho heay-handed the aritrator
appears.
• If one party is left feeling overwhelmingly defeated, that party is certain to be
dissatisfied and the conflict may resurface at a later time.
• A conciliator is a trusted third party who provides an informal communication link
between the negotiator and the opponent.
• Conciliation is used extensively in international, labour, family, and community disputes.
• In practice, conciliators typically act as more than mere communication conduits.
• They also engage in fact-finding, interpreting messages and persuading disputants to
develop agreements.
• In Canada, the first step in trying to resolve a labour relations dispute can be to bring in
a conciliation officer when agreement cannot be reached.
• This may be a good faith effort to resolve the dispute.
• Sometimes, however, a conciliator is used so that the union can reach a legal strike
position or management can engage in a lockout.
• Provinces vary somewhat in how they set out the ability to engage in a strike after going
through a conciliation process.
• For instance, in Nova Scotia, once the conciliation officer files a report that the dispute
cannot be resolved through conciliation
• There is a 14-day aiting period efore either party an gie 48 hours’ notie of either a
strike or a lockout.
Conflict Resolution and Culture
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