ADMS 2511 Chapter Notes - Chapter 6: Debit Card, Priceline.Com, Disintermediation

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Electronic commerce (ec or e-commerce) describes the process of buying, selling, transferring or exchanging products, services or information via computer networks, including the internet. E- business broader concepts, where in addition to buying and selling of goods and services, e business also refers to servicing customers, collaborating with business partners, and performing electronic transactions within an organization. Electronic commerce can take several forms depending on the degree of digitization involved. In other words, the product can be physical or digital, the process can be physical or digital, and the delivery agent can be physical or digital. Purely physical organizations are referred to as bricks and mortar organizations. In pure ec all dimensions are digital. Companies engaged only in ec are considered virtual (or pure play) organizations. All other combinations that include a mix of digital and physical dimensions are considered partial ec (but not pure ec)

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