ADMS 2511 Chapter Notes - Chapter 9: Anti-Lock Braking System, Knowledge Representation And Reasoning, Decision-Making Software

• School: York University
• Department: Administrative Studies
• Course: ADMS 2511
• Professor: Cristobal Sanchez- Rodriguez

Document Summary

Management is a process by which organizational goals are achieved through the use of resources (people, money, energy, materials, information, space and time), resources are inputs. Attainment of organizations goal is output of the process. All managers have three basic roles: interpersonal roles: figurehead, leader, liaison, informational roles: monitor, disseminator, spokesperson, analyzer, decisional roles: entrepreneur, disturbance handler, resource allocator, negotiator. Simon described the process as composed of three major phases, intelligence, design and choice, a 4th phase implementation was added as well. There is a continuous flow of information from intelligence to design to choice but at nay phase there may be a return to a previous phase. The decision making process starts with the intelligence phase, in which managers examine a situation an identify and define the problem. In the design phase, decision makers construct a model that simplifies the problem. Decision makers set criteria for evaluating all potential solutions that are proposed.