HRM 2600 Chapter Notes - Chapter 7: Web Conferencing, Job Performance, Reinforcement

• School: York University
• Department: Human Resources Management
• Course: HRM 2600
• Professor: Christa Wilkin

Document Summary

Training refers to narrowly focused and oriented towards short-term performance concerns. Development refers to (cid:271)roade(cid:374)i(cid:374)g a(cid:374) i(cid:374)di(cid:448)idual"s skills for future respo(cid:374)si(cid:271)ilities. Training programs are poorly designed and inadequately evaluated when managers believe that fads, fashio(cid:374)s, or (cid:862)(cid:449)hate(cid:448)er the (cid:272)o(cid:373)petitio(cid:374) is doi(cid:374)g(cid:863) are the drivers of the orga(cid:374)izatio(cid:374)"s trai(cid:374)i(cid:374)g age(cid:374)da. Chief learning officer a high-ranking manager directly responsible for fostering employee learning and development within the organization. Organization analysis examination of the environment, strategies, and resources of the organization to determine where training emphasis should be placed. Economic and public policy issues, technological change, globalization, and quality improvements also affect the way work is done and the skills needed to do it. To (cid:862)do (cid:373)ore (cid:449)ith less(cid:863), (cid:373)a(cid:374)agers ha(cid:448)e to pla(cid:374) (cid:272)arefull(cid:455) (cid:449)here the(cid:455) (cid:449)ill spe(cid:374)d their trai(cid:374)i(cid:374)g dollars outsourcing, off-the-shelf course materials, and joining other firms in their supply chains.