PHIL 2015 Chapter Notes - Chapter 7: Nonverbal Communication, Interpersonal Communication, Health Professional
20 Apr 2020
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Document Summary
Understanding psychological and communication theories can be an important and helpful first step in building your practical and clinical skills as a health care professional. Knowing the reasons why certain communication strategies work or do not work can help you to better plan conversations and anticipate how they may evolve. Knowledge of these theories can also help you to reflect upon your relationships with patients, clients, customers, and consumers, as well as your colleagues and identify opportunities to improve them. In this chapter, we will focus on application of these theories to support development of communication skills. Many people may feel they are already skilled communicators, but of course, there is always room for improvement. Still others may be concerned that they simply lack the necessary communication skills to function effectively as a health care professional or interprofessional team member, or somehow cannot learn them.
