SOCI 3630 Chapter Notes - Chapter 3.2: Morale
Document Summary
Organizations: social inventions for accomplishing common goals through group effort: social inventions: coordinated presence of people, goal accomplishment: all organizations have survival as a goal. Group effort: organizations depend on interaction and coordination among people to accomplish those goals. Organizational behavior: the attitudes and behaviors of individuals and groups in organizations: major concern is how these organizations can adapt and survive to change. Required behaviors for survival: be motivated to join and remain in the organization, carry out basic work reliably in terms of productivity, quality & service and be flexible and innovative. Forcasting looking ahead to see what is coming. Commanding someone needs to be in charge. Monitoring (french: contr ler: in the sense that a manager must receive feedback about a process in order to make necessary adjustments) Planning: strategic planning includes, operational planning, hr planning, marketing pharmacy services. Controlling: financial information, workload information, statistical information, purchasing/ inventory control.