COM CO 101 Chapter Notes - Chapter 1: Interpersonal Communication, Active Listening, Human Relations Movement
10 Nov 2017
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Communication: process through which people use messages to generate meaning within and across contexts, cultures, channels and media. - national communication association. 5 features of communication: it is a process. For eg. , when you say something or ask a question, the other person is likely to reply - this is informal communication: uses messages to convey ideas. A message is a packet of information transported during communication and when people exchange messages, it is called interaction: occurs in a wide variety of context/situations. For eg. , communication can happen in schools, parties, offices, meetings etc: occurs through various channels. Channels: sensory dimensions through which information is transmitted- such as auditory (sound) and tactile (touch): in order to transmit information, we use media. The goals of communication: self-presentation goals: introducing yourself so others see you the way you want. For eg. , election where candidates present themselves how they want to be seen: instrumental goals: objectives/tasks you want to achieve.
