SMG OB 221 Chapter Notes - Chapter 5: Employee Engagement, Job Satisfaction, Motivation

• School: Boston University
• Department: Organizational Behavior
• Course: SMG OB 221
• Professor: Anderson

Document Summary

Emotional and logical motivation to achieve work-related goals. Focus on the task at work; emotional involvement, commitment, and satisfaction with work, high level of absorption and sense of self-efficacy. Employee engagement is like self-efficacy (chapter 3) - belief that you have the ability, role clarity and resources to get the job done. It is a person"s evaluation of his or her job and work context. Job satisfaction - how people like (satisfaction) or dislike (dissatisfaction) their jobs. Characteristics of the brain that tries to keep us balance by correcting deficiencies. Drives generate emotions and put ppl ready to act in their environment. Drives (and emotions from drives) form human needs and translate into decisions and behavior. Drives is the background and needs is what we eventually become aware of. Drives and emotions = prime source of employee motivation that will influence a person"s self-concept, experience, values and influence goal-directed behavior. Will see this theory in: four-drive theory, and other theories.