PSYCH 4522 Chapter Notes - Chapter 2: Glass Ceiling, Reverse Discrimination, Ethnocentrism

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Ch 2 - managing diversity: releasing every employee"s potential. Diversity - the host of individual differences that make ppl different from and similar to job related. Discrimination - occurs when employment decisions are based on factors that are not. Affirmative action - focuses on achieving equality of opportunity in an organization. Managing diversity - creating organizational changes that enable all ppl to perform up. Workforce demographics - statistical profiles of adult workers. Glass ceiling - invisible barrier blocking women and minorities from top management positions. Career plateauing - the end result when the probability of being promoted is very small. Social categorization theory - similarity leads to linking and attraction. Information/decision-making theory - diversity leads to better task-relevant. An unsupportive and hostile working environment for diverse employees. Lack of political savvy on the part of diverse employees. 8. diversity is not seen as an organizational priority.

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