COMS 2060 Chapter Ch. 7: Learner Notes #7 (done)

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Document Summary

Chapter 7: listening: the nature of listening. Listening the active process of making meaning out of another person"s spoken message. Listening is about creating meaning from what one hears. The ability to listen effectively is pivotal in regards to our success in multiple contexts. Ex: good listening skills are important when in the workplace. Listening well can also play a role in our physical health. Ex: listening to the doctor"s orders on how to take medication properly. Hearing is the perception of sound (a passive process) Listening is a learned skill (maybe from an experience not listening while in class and failing the exam) All listeners hear the same message (people filter messages through our own experiences) Americans live in this kind of culture where listeners can become impatient with speakers who don"t get to the point: ways of listening. Hearing- physically perceiving sound (we can hear someone without listening to what they are saying)

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