BUS 150 Chapter Notes - Chapter 8: Departmentalization, Flattening, Railways Act 1921

• School: Pace University
• Department: Business
• Course: BUS 150
• Professor: Elliott Malki

Document Summary

Organization structure: a framework that enables managers to divide responsibilities, ensure employee accountability & distribute decision-making authority. Organization chart: a diagram that shows employees w/ tasks grouped & where lines of communication & authority flow. A: you need the following: how to divide responsibilities among departments & managers, how to distribute authority (ex: to hire & fire, to determine wages), coordinate & control, promote & accountability. Chain of command: a pathway for flow of authority from one management level to the next (solid line). Span of management: organizations are tall w/ many layers, companies try to flatten it. Centralized: concentration of decision-making authority @ top of organization (lose speed & effectiveness, but still experienced). Decentralized: enough authority @ lower level, certain decisions can be made w/out reaching the top. (gain speed but ppl aren"t too experienced). *the more the middle managers have experience, the less loss of depth there is in decision making.