HDFS 1060 Chapter Notes - Chapter 5: Nonverbal Communication, Apache Hadoop, Display Rules
31 Oct 2017
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Message that the sender wishes to convey. Must be encoded into verbal and nonverbal cues that are public and observable. Verbal and nonverbal cues that are public and observable. We assume that our messages have the impact we intend. More likely to occur in close relationships rather than strangers. Ex. people gracefully taking turns in a conversation. Dominant/ high-status people act differently than subordinates. Goal-oriented behavior used to influence someone else. Ex. people request a favor; lean forward, touch arm, gazes intently. To create or enhance a particular image. Ex. couple argues on the way to a party but holds hands when they arrive. Happy expressions correlated with success later in life. Cultural norms that dictate what emotions are appropriate in particular situations. 4 ways we try to modify them. Doesn"t make eyes crinkle like a genuine one does. Can be visible during momentary lapses of control. Direction and amount of a person"s looking behavior.
