MGMT 3000 Chapter Notes - Chapter 11: Centrality

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Power: the potential of one individual or group to influence the behavior, thinking, or attitudes of another individual or group (cannot lead without it) More important with higher rates of interdependency. Influence: the means or vehicle by which power is exercised. Derived from formal authority, ability to deliver rewards and punishments, level of knowledge, and personal attractiveness. Power used to set goals, prioritize activities, and decide who should do what when, where to allocate resources, and resolve disputes. Legitimate power: based on the formal position an individual holds in an organization: can have more when subordinates respect your position and less when your authority is questioned. Reward power: gives someone the ability to reward another for his or her behavior: need to understand what motivates others. Coercive power: gives someone the ability to punish another for his or her behavior: lead to more rapid short-term results during crisis, could lead to a low morale.

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