PADP 8420 Chapter Notes - Chapter 4: Prentice Hall

• School: University of Georgia
• Department: Public Administration and Policy
• Course: PADP 8420
• Professor: Rainey

Document Summary

Paul sanchez is the production manager for echo electronics and is in charge of the supervisors of the four production departments. Six months ago, engineering manger proposed a plan to install new computerized workstations to increase productivity and both paul and the. Three months later, paul was disappointed to find the expected increase did not occur and, in fact, productivity and quality actually decreased. The marketing manager told paul that several customers complained about receiving defective equipment; however, paul does not believe the problem lies with the new workstations as other sources illustrate their success. When paul discussed the problems with his four production supervisors, they shared potential reasons for the decline in performance: poor design of workstations, inadequate training of production workers who operate them, and lack of financial incentives for increasing productivity. Paul received a call this morning from the ceo who indicated the problem was.