WRT 333 Chapter 3: WRT 332 - Chapter 3
Document Summary
Chapter 3 - wrt 332 - technical communication - 13th edition. Most documents need to persuade the readers that the information is accurate. Needs to let readers know the writer is confident and credible. May need to persuade readers that a certain change is needed. Not all may be accepting of this change. Arguments differ based on how involved they ask the readers to be. Just have to get them to agree. Get readers actively involved get them to help. Trying to get readers to approve a project/solution. Audience may get defensive if the writer is challenging their views. Some may be offended and some may be impressed. Some workplaces do not like receiving bad news. People who haven"t made up their minds on an issue will be easier to persuade. Resistance usually occurs when people have made up their minds about an issue.
