AHSC 427 Lecture Notes - Lecture 4: Human Relations Movement, Self-Control, Conflict Resolution
3 Jan 2019
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Marrow found that when working make meaningful decisions about themselves, their productivity increased. In participative management the following are negotiated with employees: goals, guidelines, resources, accountability, reward, day to day operations. After so many years of scientific strategy, there was a widespread resistance to any change that required giving up control and implementing a more participative workplace which supports intrinsic motivation of workers: resistance: Why did managers have such a resistance to this: out of comfort zone, more effort, need to speak moere. Am i losing control : manager skills required: Interest and concern: recognize and enhance talent in others, recognize and work around weakness, communication - listening, conflict resolution, self control, negotiation, compromise, synergy, teachability, flexibility, self correction - self awareness, timeline: Increase demand= increased productivity = decrease quality control. Post ww2 japan: devastation= need to rebuild= focus on serious quality efforts, before the war, products from japan were seens as poor quality, focused on quality efforts.
