MGCR 222 Lecture Notes - Lecture 2: London Health Sciences Centre, David House, Tjalling Koopmans

• School: McGill University
• Department: Management Core
• Course: MGCR 222
• Professor: Chantal Westgate

Document Summary

The province of ontario"s ministry of health and long-term. Care had implemented an initiative called just clean your hands to improve hand-cleaning rates that would directly affect the number of infections acquired by patients while in hospital. The task is complicated by the large number of employees working at lhsc and the many different employee groups, ranging from physicians to cleaning staff. Hand-cleaning procedures must also be followed by the patients" families and friends who visit. In addition, workplace sub-cultures have historically not enforced compliance with discipline. Essentially, the challenge is to change the behaviour of a large group of people in diverse roles. Students should realize that because health care is publicly funded in ontario, any plan of action to improve hand-cleaning compliance will need to be justified financially and implemented at a reasonable cost. The office manager at the garden depot was growing increasingly concerned with the inability of the landscaping manager to handle his workload and subordinates.