COMMERCE 1BA3 Lecture Notes - Lecture 3: Motivation, Job Design, Goal Setting
8 Mar 2017
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Intrinsic vs extrinsic motivation; intrinsic motivation stems from the direct relationship between the worker and the task ie feelings of achievement, challenge and derived from job itself. Ge(cid:374)e(cid:396)al (cid:272)og(cid:374)iti(cid:448)e a(cid:271)ilit(cid:455) (cid:396)efe(cid:396)s to a pe(cid:396)so(cid:374)"s (cid:271)asi(cid:272) i(cid:374)fo(cid:396)(cid:373)ation processing capacities and cognitive resources. Managers cannot satisfy workers by hygiene factors alone but unfulfilled hygiene factors can prevent workers from being satisfied. Notion of prepotency and satisfaction progression hypothesis: (cid:373)(cid:272)(cid:272)lella(cid:374)d"s theory of needs is a non hierarchical need theory of motivation that outlines the conditions under which certain needs result in particular patterns of motivation. Goals must be smart: specific, measureable, attainable, realistic, timely. Management by objectives (mbo) is a managerial technique for improving motivation and performance using goal setting principles. Pay for performance: piece rate pay, workers are paid for each unit for production, wage incentive plans, link pay to performance using base plus piece rate pay. Merit pay plans, link pay to performance lump sum bonuses: commission pay.
