COMMERCE 1BA3 Lecture Notes - Lecture 7: Teal, Conflict Management, Equity Theory
22 Mar 2017
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Document Summary
Groups: what is a group? (meso - ob, two or more people interacting independently to achieve a common goal, formal versus informal, formal groups are established organizations to facilitate the achievement of org"l goals (cid:523))ntended emergent(cid:524) Group structure & size: what is the ultimate group size, depends on the task, additive task (pg. Age, sex, cultural background, relates to eq and cq when it comes to a team together based on appearances): deep diversity - how are you able to coach through people with differences of opinions, perspectives, goals, etc. Job description - all of the tasks that you are responsible for in a particular job. Inter-role conflict - between two people: status effects, killer phrasing, results from status differences between people, causing intimidation because of a social hierarchy phenomenon, all can result in job dissatisfaction, stress reactions, lower commitment, and turnover.
