COMMERCE 1E03 Lecture Notes - Lecture 12: Equity Theory, Expectancy Theory, Theory X And Theory Y
19 May 2016
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Document Summary
Intrinsic reward: the good feeling you have when you have done a job well. Extrinsic reward: something given to you by someone else as recognition for good work; extrinsic rewards include pay increases, praise, and promotions. Scientific management: the study of workers to find the most efficient way of doing things and then teaching people those techniques. Time-motion studies: studies of the tasks performed to complete a job and the time needed to do each task. Principle of motion economy: the theory that every job can be broken down into a series of elementary motions. Hawthorne effect: the tendency for people to behave differently when they know they are being studied. Maslow"s hierarchy of needs: the theory of motivation that places different types of human needs in order of importance, from basic physiological needs to safety, social, and esteem needs to self-actualization needs. Motivators: factors that provide satisfaction and motivate people to work.
