COMMERCE 2BC3 Lecture 22: Week 8 – Training and Orientation
1 Nov 2016
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Document Summary
Socialization: process of employees adapting to the values, norms, and beliefs of the organization, what behaviours are expected, acceptable, unacceptable, long-term process, often informal. Orientation: program that informs new employees about their job and company, short-term, often formal. Activities affecting employee socialization: career choice and education/training. Job choice/employer matching: orientation and training, performance appraisal, motivation & support, reward systems, promotions. Introducing new employees to the organization, its philosophy, policies, rules, and procedures: purposes, clarify rules, create realistic expectations, reduce anxiety, reduce turnover, enhance organizational fit, protect from legal suits. Formal orientation: company history, company products & services, company organization, employee benefits. Services for employees: training and promotion, performance expectations, company rules & regulations. Informal orientation: on-the-job, conducted by the supervisor or co-workers, orientation usually refers to on boarding, tour of facilities. Washrooms, lunchroom/cafeteria, suppliers & equipment, etc: briefing employees prior to arrival of the newcomer.
