COMMERCE 2BC3 Lecture Notes - Lecture 3: Critical Incident Technique, Job Analysis, Human Factors And Ergonomics
30 Jan 2017
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Job: group of related activities and duties, made up of a # of tasks. Tasks: basic elements if jobs (cid:494)what gets done(cid:495) What is a job analysis? (cid:498)job analysis(cid:499) = systematic process of determining the nature/content of a job by collecting, evaluating and organizing information about the description of what is done on the job. Job analysis is a process of collecting information about a job (get a rich understanding of a full template of what the job consists of) Selection: ensures that the selection system is job-related. Training: assess needed ksas and gaps in ksas of new hires to identify training needs. Phase 1: preparation for job analysis: familiarization with the organization and its jobs, determine the uses of job analysis information (selection, training?, identify what job need to be analyzed. Phase 2: review previous/existing information about the job: existing job descriptions, manuals, publications. Gather info systematically using a standardized approach. Use 1 or combo of job analysis techniques.
