COMMERCE 2BC3 Lecture Notes - Wrongful Dismissal, Central Tendency, Interactional Justice
7 Apr 2014
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Document Summary
The cost of hiring new employees is high, so it is important for managers to make workers want to stay (often done through increasing their job satisfaction) We will now discuss what aspects of job satisfaction seem most critical for retention and how employee feedback surveys can be used to strategically manage engagement and prevention of voluntary turnover. Job withdrawal is a set of behaviours that dissatisfied individuals enact to avoid the work situation; these behaviours can be grouped into three categories: Progression of withdrawal is a theory that states dissatisfied individuals enact a set of behaviours in succession to avoid their work situation; these behaviours are as follows: 1. Behaviour change (the employee tries to change their dissatisfaction by changing how they act they will usually talk to a manager: 2. Physical job withdrawal (this means the employee leaves the job they either go to a new job, stop showing up, get replaced, quit altogether, etc. : 3.
