COMMERCE 4BE3 Lecture Notes - Lecture 15: Reward System, Job Performance, Equity Theory
29 Oct 2017
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3. 1 introduction to reward systems and behaviour: rewards systems have powerful effect on behaviour, the (cid:271)eha(cid:448)iors (cid:449)e (cid:449)a(cid:374)t (cid:449)e do(cid:374)"t al(cid:449)ays get, chapter is about designing an effective reward system to achieve desired behaviour. 3. 2 types of reward problems: 3 basic reward problems, failure to produce desired behaviour, production of desired behavior but undesirable consequences, production of reward dissatisfaction. 3. 2a failure to produce desired behaviour: too often a reward system has no impact on behaviour, sometimes reward system produces undesirable behaviour or behaviour that has negative consequences. 3. 3 desired reward outcomes: what outcomes should the reward system produce, and how can we produce them. 3. 3a three key employee behaviours: there are three general sets of behaviours most organizations find desirable, membership behaviour. Intention to remain member - organizational commitment: each attitude leads to behaviour that is beneficial to organization in various ways.
