COMMERCE 4BI3 Lecture Notes - Lecture 11: Expectancy Theory, Performance Appraisal, Strategos

• School: McMaster University
• Department: Commerce
• Course: COMMERCE 4BI3
• Professor: Willi Wiesner

Document Summary

Training evaluation: a process to assess the value the worthiness of training programs to employees and to organizations. It assesses the value by analyzing data collected from trainees, supervisors etc. Training evaluation is not a single procedure but a continuum of techniques, methods and measures. The more sophisticated the evaluations, the better the information they provide, the surer the conclusions and the greater the confidence with which the conclusions can be stated: but they are more costly, complex and difficult to implement. Organizations invest in the training of employees and managers because it is a necessity for competitiveness in the current global environment. Sophisticated training evaluations are rarely used because they are perceived as being too complicated to implement, too time consuming and/or expensive pragmatic and political. Most trai(cid:374)i(cid:374)g e(cid:448)aluatio(cid:374) fo(cid:272)us i(cid:374) the i(cid:373)pa(cid:272)t of a trai(cid:374)i(cid:374)g progra(cid:373) o(cid:374) trai(cid:374)ee"s per(cid:272)eptio(cid:374)s a(cid:374)d behaviours. Perceptions are assessed through questionnaire measures, while behavioural requires combinations of techniques self-reports, observation, performance data.