BSM 200 Lecture Notes - Lecture 2: Middle Management, Theory X And Theory Y, Human Resources
Document Summary
Role of management: bring resources to life (create value for organization: achieving organizational goals through these 4 functions by ensuring that organizational resources - people, money, and time, are used well, planning, leading, controlling, organizing. Levels of management: top management, articulate vision, establish priorities, conceptual skills - future, vision, strategy, big picture, etc. Useful for speaking to other top management, knowing about competition, and expanding in the market (required at all levels but mostly middle: sense of purpose to lower levels, set motivation; how they had started (history, middle management. Why does motivation matter: meaning and purpose to employees - better > change something. Motivation theories: maslow"s hierarchy of needs theory: motivation theory that suggests human needs fall in a hierarchy and that as each need is met, people become motivated to meet the next highest need in the pyramid. Need to feel secure; free of harm and free of fear.