GMS 200 Lecture Notes - Lecture 9: Crisis Management, Sunk Costs, Problem Solving

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Deborah De Lange

Document Summary

Use technology to locate, retrieve, evaluate, organize, and analyze information for decision-making. Your role as a manager - figure 13. 4. Decision involves identifying and taking actions to resolve problems a choice among possible alternative courses of action. Planning: more timely access to useful information. Frequent, better communication with stakeholders; objectives stay clear. Rational; step-by-step; analytical ; break problem down into small components; plan before action; search for information. Approaches problems in a rational and analytical fashion. Flexible; spontaneous; creative quick and broad evaluation; many possible courses of actions; deal with many aspects of a problem at once; facts are limited; no procedures. Approaches problems in a flexible and spontaneous fashion. View many problems at once in relationship to each other, across short and long time horizons an ability to address many problems at once: strategic opportunism, focuses on long-term objectives while being flexible in dealing with short-term problems. Impersonal , facts, clear goals; like certainty and high control.