GMS 200 Lecture 2: GMS 200 Week 2
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13. 1 understand role of information in the management process. Information drives management functions: timely, high quality, complete, relevant. Figure 13. 1 internal and external information needs of an organization. Collecting intelligence from anywhere: collecting feedback through informal form of collecting information. Hiring consultant to create analysis to interview people or surveys and questionnaires. Figure 13. 3 information technology is breaking barriers and changing organizations. Figure 13. 4 the manager as an information-processing nerve center. Be able to handle information and prioritize. Conceptual skills require a lot of readings and experience. Problem solvers: reactive in gathering information and solving problems. Problem seekers: proactively anticipate problems and opportunities and taking appropriate actions. Systematic thinking approaches problems in a rational, step-by-step, and analytical fashion. Intuitive thinking approaches problems in a flexible and spontaneous fashion. Multidimensional thinking applies both intuitive and systematic thinking. Effective multidimensional thinking requires skill at strategic opportunism. Apply solutions that are readily available from past experiences to solve structured problems.