GMS 200 Lecture Notes - Lecture 5: Mount Everest, Availability Heuristic, Crisis Management

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Murray Davidson

Document Summary

*last class; figure 1. 8- diagram on managers in thee new workplace. *last class; figure 1. 12 katz"s esse(cid:374)tial ma(cid:374)agerial kills conceptual skills, human skills and technical skills. Information data made useful for decision making. **figure 13. 1 internal and external information needs of an organization. Faster decision making *you would need to give permission to someone (culture) Increased coordination and control (every step is traceable) Figure 13. 4 the manager as an information processing nerve center = Problem avoiders: inactive in information gathering and solving problems (ex: Problem solvers: reactive in gathering information and solving problems. Problem seekers: proactive in anticipating problems and opportunities and taking appropriate action to gain an advantage. Systematic thinking approaches problems in a rational, step-by-step, and analytical fashion (which is using the new cortex part of the brain) Intuitive thinking approaches problems in a flexible and spontaneous fashion. Multidimensional thinking applies both intuitive and systematic thinking. Effective multidimensional thinking requires skills at strategic opportunism.