GMS 200 Lecture Notes - Lecture 5: Mary Parker Follett, Scientific Management, Chris Argyris

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Bamediele Adukunle

Document Summary

Lecture 5: management learning past and present. Follett: bureaucratic organization: is based on steps, and authority (max weber) Scientific management (fredrick taylor, father of scientific management) To secure maximum prosperity for the employer, coupled with the maximum prosperity for the employee) Noticed that many workers did their jobs in their own way without clear uniform specification, which he believed cause them to lose efficiency and underperform. Motion study, eliminating wasted motions to improve performance (eliminating steps to improve efficiency) Led to job simplification, work standards, and incentive wage plans all techniques used in the modern workplace. Concerned about improving the quality of management and set forth principles". Rules of management: forecast (plan of action for future), planning organizations, command, Coordination (work together, share info. to solve problems), control. Key principals of management: scaler chain, unity of command unity of direction. 14 principles he felt should be taught to all aspiring managers: division of labour (specialization), authority (managers with power), discipline,