GMS 200 Lecture 2: Chapter-2

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Deborah De Lange

Document Summary

Frederick taylor is known as the father of scientific management, which emphasizes careful selection and training of workers and supervisory support. Motion study is the science of reducing a task to its basic physical motions. Max weber bureaucracy promotes efficiency and fairness: bureaucracy as an ideal, intentionally rational, and very efficient form of organization founded on principles of logic, order, and legitimate authority. Characteristics of bureaucratic organizations include the following: clear division of labour, clear hierarchy of authority, careers based on merit. Disadvantages of bureaucracy: excessive paperwork or red tape , slowness in handling problems, rigidity in the face of shifting customer or client needs, resistance to change, employee apathy. Rational and efficient form of organizational founded on logic, order, and legitimate authority. Main idea: managers and workers should labour in harmony, without one party dominating the other and with the freedom to talk over and truly reconcile conflicts and differences.