GMS 200 Lecture Notes - Lecture 15: Brainstorming, Stereotype, Edgar Schein
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Managerial success is always earned in substantial part through mobilizing, leading, and supporting people as they work together in groups and teams. Team: a collection of people who regularly interact to pursue common goals. Teamwork: the process of people actively working together to accomplish common goals. Teamwork in our society makes available everything, it happens because of synergy: the creation of a whole greater than the sum of its individual parts. Benefits of teamwork: more resources for problem solving. Improved quality of decision-making: greater commitments to tasks, higher motivation through collective action, better control and work discipline, more individual need satisfaction. Characteristics of a broken team: absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to detail. People will not feel committed to decisions made by the team, and will also fail to hold each other accountable and pay attention to results because they feel apart from rather than a part of the team.