GMS 200 Lecture Notes - Lecture 12: Impermanence, Departmentalization, Kpmg

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Deborah De Lange

Document Summary

The system of tasks, workflows, reporting relationships, and communication channels that link together the work of diverse individuals and groups. A diagram describing reporting relationships and the formal arrangement of work position within an organization. A shadow organization made up of the unofficial, but often critical, working relationships between organizational members. Helping people overcome limits of the formal structure. Allowing people to gain access to interpersonal networks that satisfy needs for social interaction. Informal learning that takes place as people interact informally throughout the workday. Some informal behaviour works against the best interests of the organization as a whole. Diversion of work efforts from important objectives. Feeling of alienation by outsiders persons who are left out of informal groupings. Grouping together people and jobs into work units. Specialization consistent with professional training- clear career pats. Functional chimneys problems fiefdoms and turf battles. Too many decisions referred upward in the hierarchy. Located in the same area or geographical region.