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CH 2 Creating a positive work environment

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Ryerson University
Human Resources
MHR 405
George Baranyai

th September 27 , 2010 MHR 405 Ch 2 Creating a Positive Work Environment Values are enduring beliefs that a specific mode of conduct or end state of existence is personally or socially preferable to an opposite or converse mode of conduct or end state of existence Instrumental Values represent the acceptable behaviours to be used in achieving some end state Terminal Values represent the goals to be achieved or end states of existence Individual Factors Primary Diversity Factors • age • Gender • Physical attributes • Race/ethnicity/culture Secondary Diversity Factors • Career stage • Marital status • Educational background • Religious belief • Work experience Individual Values • Instrumental: Behaviours used to achieve end state (Honesty, politeness, courage) • Terminal: Goals representing end state (Happiness, salvation, prosperity) Power distance is the degree of inequality among people that a culture considers normal Invidualism vs. Collectivism the degree to which individuals are expected to be part of a gro
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