ITM 100 Lecture : Chapter Summaries Chapters 1 - 9 Summaries

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 100
• Professor: Ron Babin

Document Summary

When we refer to business we mean an organization with one or more people who: decide on common goals to pursue, work together to locate and organize resources, create processes in order to achieve the desired goals. Business are now using advanced information systems(is) such as decision support systems (dss) and enterprise resource planning (erp) systems. The internet is simply a large number of cooperating computer networks that use the same rules for sending messages. The world wide web is an internet software application that allows us to transfer text, images, audio, and video. Knowledge work involves that is readily codified, such as the knowledge in this textbook. Tactic knowledge is knowledge that you gain through experience, insight, and discovery. An information system (is) is an organized collection of people, information, business processes, and information technology, designed to transform inputs into outputs, in order to achieve a goal.