ITM 100 Lecture 3: ITM-100-Week-3

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 100
• Professor: Bob Hudyma

Document Summary

Information systems, organizations, and strategy: ch 3 notes. Organization technical defn: a legal entity with internal rules and procedures, as well as a social structure. Structure that takes resources from environment and processes and produces them into outputs. Behavioral defn: a collection of rights, privileges, obligations, and responsibilities balanced over time through conflict and conflict resolution. Business processes a collection of routines. Business firm a collection of business processes. Organizational politics political resistance greatly reduces organizational. Cont"d : diverging viewpoints lead to political struggle, competition, and change conflict: organizational culture: system of shared values and beliefs which govern how people behave in a organization. For whom should we produce for: organizational environments: the elements existing outside the organization that have the potential to affect all or some of the organization, elements include: governments, competitors, customers, financial. Organizations depend on their social and physical environment. Information systems can be instrument of environmental scanning, acting as a lens.