MHR 405 Lecture Notes - Lecture 2: Carl Jung, Presenteeism, Job Performance

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Internal forces that affect a person"s voluntary choice of behaviour: direction, intensity, persistence. Employee ability: aptitudes and learned capabilities required to successfully complete a task, person- job matching, selecting applicants, developing employees, redesigning jobs. Situational factors: environmental conditions beyond the individual"s short-term control that constrain or facilitate behaviour, constraints- time, budget, facilities, etc, cues- e. g. signs of nearby hazards. Types of individual behaviour: task performance, goal-direct behaviours under the individual"s control the support organizational objectives, working with people, data, things and ideas, performance = proficiency, adaptability, proactivity. Organizational citizenship: cooperation and helpfulness to coworkers and organization that support the work context, some ocbs may be employment requirement (not all discretionary) Types of individual behaviour: counterproductive work behaviours, voluntary behaviours that have the potential to directly or indirectly harm the organization. Joining and staying with the organization: forming the employment relationship and staying with the organization.

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