MHR 523 Lecture Notes - Lecture 1: Human Resource Management, Scientific Management, Human Resources

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Human resources management: the management of people in organizations to drive successful organizational performance and achievement of organizations strategic goals. Human capital: the knowledge, education, training, skills, and expertise of an organizations workforce. Scientific management: scientifically analyzing manufacturing processes to reduce costs and compensating employees based on performance. Metrics: statistics used to measure activities and results. Metrics are used to measure the activities and results of hr. More focused on productivity, quality, sales, profits. Many companies use a balanced score card approach to measure the impact of. Balanced score card: a measurement system that translates an organizations strategy into a comprehensive set of performance measures. Traditionalists (pre 1946), quiet, loyal, self sacrificing. Baby boomers (1946- 1964), career driven, workaholics, driven to succeed. Generation x (1965 to 1980), able to provide out of the box thinking, want flexible work life arrangements and continuous skill development.

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