MHR 523 Lecture Notes - Lecture 1: Human Resource Management, Hawthorne Effect, Western Electric
16 May 2016
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Document Summary
Human resources management: the management of people in organizations to drive successful organizational performance and achievement of organizations strategic goals. Human capital: the knowledge, education, training, skills and expertise of an organization"s workforce. Job analysis and job design: compensation, recruitment and selection, talent management and succession planning, employee engagement, motivation, and wellness, performance appraisals, discipline and discharge, labour relations. Scientific management: the process of scientifically analyzing manufacturing process, reducing production costs, and compensating employees based on their performance levels. The hawthorne studies: studies conducted at the hawthorne plant of western. Electric that were concerned with the impact of fatigue, rest pauses and lighting an employee productivity: the studies illustrated how psychological and social processes affect productivity and work adjustment. They continued to provide expertise in areas like compensation, recruitment, and training but in an expanded capacity: phase 4: every line manager must possess basic hr skills.
