MHR 523 Lecture Notes - Lecture 8: Performance Appraisal, Job Analysis
Document Summary
Performance management: process encompassing all activities related to improving employee performance, productivity, effectiveness. Contextual performance: indirect contribution to organization"s social responsibility values. Legal considerations: correlate performance expectations to job activities: provide ongoing feedback and coaching. Using evaluation forms, performance reviews, feedback reports. Employee responsible for monitoring own performance and asking for help. Manager responsible for communicating changing strategies and objectives: conduct performance appraisal and evaluation discussions. Graphic rating: ratings that best describe the level of performance for each trait. Forced distribution: predetermined percentages of rates placed in performance categories: ensuring organization can afford pay for performance of individual. Critical incident: identifying responsibilities and standards for observations within the workplace. Behaviourally anchored rating scales: combines narratives, critical incidents, ratings with specific examples of good and poor performance: determine performance rewards or consequences. Possibilities for promotion: conduct development and career opportunity discussions.