MHR 841 Lecture Notes - Lecture 12: Resource Allocation, Policy, Structural Change
Document Summary
Requires three ingredients: group identification, observable group differences, and frustration. First, employees must perceive themselves as part of an identifiable group or department; Third ingredient is frustration; this means that if one group achieves its goal, the other ill not; it will be. Second, there has to be an observable group difference of some sort; groups may be located on different floors, members may have different educational backgrounds, etc. The ability to self identify as a part of one group and observe differences in comparison with other groups is necessary for conflict. blocked. Intergroup conflict will appear when one group tries to advance its position in relation to other groups; A process that occurs, when one person, group or organizational subunit frustrates the goal attainment of another. Individuals, groups, and departments use power and political activity to address their differences and to manage conflict.