BUS 381 Lecture Notes - Lecture 10: Performance Appraisal, Absenteeism, Central Tendency
16 Sep 2016
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Performance = behaviors & what employees do: =/= results or outcomes (although often included in performance mgmt. systems) or what employees produce. Provides input into other hr systems: basis for fostering & managing employee skills/talents, can be a key component of improved org effectiveness, effective performance management begins w/defining the job & its performance standards. Performance mgmt. (pm) =/= performance appraisal (pa: pm. Ongoing feedback so employee can improve performance: pa. Is the measuring part of the pm continuous process. Prereqs identify what needs to be done: 2. Performance execution employees do their job: 4. Performance appraisal are employees performing like we need them to: 5. Performance review (feedback) talk about performance: 6. Prereqs: knowledge of org"s mission & strategic goals, knowledge of the job in q. Knowledge of the job: ja jd, js. 2 ways to appraise performance: results measure performance specifically. E. g. weekly peer evaluations where everyone can evaluate everyone: behaviors infer behaviors from results.
