HROB 2100 Lecture Notes - Lecture 6: Communication Apprehension, Information Overload, Abusive Power And Control
6 May 2016
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Document Summary
People spend nearly 70 percent of their waking hours communicating writing, reading, speaking, listening. Communication is a foundation for many things that happen among groups and within the workplace from motivating, to providing information, to controlling behaviour, to expressing emotion. Good communication skills are very important to your career success. Traditionally follow the authority chain within the organization. Transmit messages related to the professional activities of members. Personal or social messages which are spontaneous and emerge as a response to individual choices. Encoding converting a message to symbolic form. Decoding interpreting a sender"s message: message what is communicated. Channel the medium through which a message travels: noise communication barriers that distort the clarity of the message. Checks how successful we have been in transferring our messages as originally intended. Undue tension and anxiety about oral communication, written communication, or both. Channels differ in their capacity to convey information.
